Bellabeat: - User guide

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The Leaf

App - user guide


How do I get the app?

You can download the Leaf app from the Apple App Store and Google Play Store.

Which devices are compatible with the Leaf?

The Leaf works with iPhone 4s and newer, iPad Mini and newer, iPad 3rd Gen. and newer models and Android 4.3 and newer with Bluetooth 4.0.

How does the Leaf sync with the app?

The app receives all information from the Leaf via low energy wireless BT sync, making it an easy and safe experience. Before you first start using the Leaf you will have to pull out the plastic tape to activate it and then you will have to follow the pairing instructions in the app when you first open it. For now, the app only works together with the Leaf health tracker, but a standalone app that will work independently from the Leaf is already in the making.




After you have pulled out the plastic tape from the Leaf you will have to select the "Getting started" button in the app, create your account and enter some other personal data.



Then you will have to keep the Leaf very close to your smartphone, tap the "sync" button, double tap the Leaf and wait for the app to confirm that it's synced. You will notice a vibrating notification from the Leaf - this will confirm that your Leaf is paired with your smartphone.



Before I start using it...

Before you start using the Leaf app you should first set your standards or in other words your daily goals you want to keep up with in order to lift up your lifestyle or just keep some healthy routines intact and enable yourself to be reminded if you are missing out on them. First, you will want to go to the Leaf app's settings and set your activity goals as high or low you want them to be and re-adjust them when you feel like it.


Also, make sure to choose the Leaf placement in the app's Settings and adjust them according to the way you wear it.

Does the Leaf sync automatically with the app or do I always have to do it myself?

The Leaf communicates with your device only when you tell it to do so. It uses a low energy wireless BT to sync to the app to reduce radiation and prolong battery life. You will always have to do it manually, but you don't have to do it on a daily basis if you don't want to - the Leaf can store up to 14 days of data, so if you want, you can sync it in longer time periods.





My Leaf won't sync, I'm double-tapping it and nothing is happening.

Before you contact us, make sure you're not just double-tapping the Leaf (hardware) and ignoring the sync button inside the app (software). The correct way to do this is to click on the sync button inside the app first, and then double tap the Leaf when the app tells you to. The sync button is the one in the upper left corner in the iOS app and the one in the lower right corner in the Android app.

I'm still having problems with syncing, what can I do?

There's a couple of things you can do to make the issue go away:

  1. Double tap your Leaf again
  2. Position the Leaf closer to your phone
  3. Move away from other Leaf devices
  4. Turn off your Bluetooth and try turning it back on
  5. Turn off the wireless connection - sometimes it interferes with the low energy wireless sync (BT).
  6. Turn off your phone and try turning it back on
  7. If the above instructions don't work, email us at support@bellabeat.com and we will resolve your case individually

*Due to the changes that Google has made to the Bluetooth sync process in Android 6, if you are using Android 6 (Marshmallow), please make sure to turn on the location services on your phone and make sure to grant the Leaf app location permission in your phone's settings.

Will the Leaf connect with other apps?

Yes, future versions of the Leaf are planned to sync with nutrition, women's health, and activity apps.

I don't understand the colors in the sleep chart, what do they mean?

The blue area represents the time you're awake. The light purple represents the times you're in "light sleep" mode, while the dark purple areas represent the times you get most rest - the "deep sleep" mode.



How does the Leaf log sleeping data?

The app understands that if you go to sleep before midnight and wake up in the morning that this is your normal sleep time. It logs this data under the date of the day you woke up - in this case, the next day. If you go to sleep at 11 PM on July 1st and wake up at 8 AM on July 2nd - the sleep data will be logged under July 2nd.

Can sleep data inaccuracy occur if I move a lot during sleep?

Along with the activity algorithms, the sleep algorithms are being improved so your Leaf should have no problems with this in the future. It is the best if you help your Leaf become smarter and learn from your patterns so that you manually enter the correct data to have better insight into your sleep.



What's up with the calorie count? Are they calories I burnt or is that calorie intake?

The calorie count you see in the app are a sum of two parts. The first part are the BMR calories - that's your Body metabolic rate, or the number of calories you'd burn if you stayed in bed all day. The second part are Active calories - the number of calories you actually burnt during the day. However, after receiving user feedback, we decided to focus on just the Active calories part, so future updates will only count the calories you burnt.


How do I use the alarms in the app?

Not only can you use the Leaf to gently wake you up in the morning, but can also set it up to vibrate with other health reminders. The Leaf enables you to set up three alarms, which can be for one-time or recurring alerts. All you have to do is go to the app's Settings and enable the alarm you wish to have active by adjusting its time and repetition.



How to distinguish between different alerts?

Your Leaf will vibrate if you have an alarm set or if you've been inactive for a certain period of time. At this point, there are two types of alerts. One is the inactivity alert and the other is a general alarm alert. To make an exact differentiation between these two we are adding additional explanations that will pop up in the app and will make it easier for the user to distinguish between different vibrating alerts. For now, you can distinguish the alerts on the basis of the vibration patterns. The alarm manifests as a longer (4-6 second) vibration and the inactivity alert you have set manifests as a series of shorter vibrations.




If you don't know why your Leaf vibrates it is most probably the inactivity alert.

How do I unpair the Leaf?

Settings - Status - Unpair the leaf - after that your Leaf will no longer be connected to your account. This action will enable you to connect the Leaf to any other account and it is completely independent of your account from that point on. Make sure you sync your Leaf before unpairing to not lose any of your data. You can also pair it again at any later time.

I would like a feature that allows me to make notes inside the app.

Adding notes for certain days should be available in the future. That way, if you had a migraine and couldn't work out or if you were sick, the note will allow you to remind yourself why your activity was so low on that particular day.

The wake-up alarms are a bit too gentle for me, while the inactivity alert seems a bit overboard. Have you considered switching them?

Actually, we are thinking about it. We will add additional explanations for the alarms, so you'll exactly know which alarm goes off on your Leaf. You will also be able to set and change vibration patterns for single alarms to make it even easier for you to distinguish between them.


How does the app come up with the insights it gives me?

Encouraging you to learn and practice deep breathing technique through guided meditation exercises built into the Leaf app, the Leaf helps you relax and release tension. Controlled breathing not only keeps your mind and body functioning at their best, but it can also lower blood pressure, promote feelings of calm and relaxation, and help you de-stress. The app provides more detailed data about the total duration of your sleep as well as the amount of time spent in light and deep sleep. It also tracks reproductive health by providing timelines and data on period and ovulation cycles, giving women a better understanding of their reproductive health. The one very important thing that you, as a user should know about, is that the Leafs algorithms get more precise and accurate as you wear it and correct some of the data it has measured. So remember, the more you wear it the smarter your Leaf will become and the more accurate it will measure your daily activity.

For general feedback and inquiries, please email us at hi@bellabeat.com, our team would love to help!









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